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Delivery & Returns

Return

Customers must return their item(s) within 30 days of receipt of their order, unless otherwise noted on the product’s detail page. If 30 days have gone by since your purchase, we are unable to offer you a refund or exchange.

Return products are subject to inspection by the Adiuvo Investments staff. All parts, pieces, printed materials, promotional items, e.g. gift with purchase and any original product packaging must also be returned. Returned products may not be altered, over 50% used, or damaged. We reserve the right to deny multiple refunds on products purchased and returned more than once.

Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request. Refund eligibility is determined once your return is received and inspected. We reserve the right to refuse a refund on any return shipment.

We are not responsible for return packages what may be lost or damaged in transit. We recommend that you choose a method of shipping with tracking and insurance.

Please make sure that you qualify before returning your items. If you have any questions or concerns or are unclear as to whether or not you may qualify for a refund, please contact the Adiuvo staff by calling 800.346.4301 or by emailing at information@adiuvous.com

To return your product, please ship to Adiuvo Investments, 9200 E. Mineral Ave. #133, Centennial Colorado US 80112

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Additional non-returnable items:

Gift cards

Sale items (if applicable):

Only regular priced items may be refunded.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at information@adiuvous.com and send your item to: Adiuvo Investments, 9200 E. Mineral Ave. #133, Centennial, Colorado US 80112. Upon receipt and inspection, we will send a replacement product. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Returns will be processed and approved credits issued within seven business days of receipt.

Adiuvo Investments is an online retailer. Please note that we are unable to process walk-in returns.